Introduction

Welcome to Craftsmen & Co.! These terms and conditions outline the rules and regulations for the use of our website, https://craftsmenandco.in/. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Craftsmen & Co. if you do not agree to take all of the terms and conditions stated on this page.

Definitions

  • Company: Refers to Craftsmen & Co., located at B/403/4 Shreenath Tower, Shankar Lane, Kandivli West, Mumbai, Maharashtra, India.
  • Customer: Refers to any individual who purchases products from Craftsmen & Co.
  • Products: Refers to the copper vessels and related items available for sale on the Craftsmen & Co. website.
  • Website: Refers to https://craftsmenandco.in/.

Use of Website

By using this website, you agree to the following:

  • You must be at least 18 years of age or accessing the site under the supervision of a parent or guardian.
  • You will not use the website for any illegal or unauthorized purpose.
  • You agree to comply with all local laws regarding online conduct and acceptable content.

Intellectual Property

All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Craftsmen & Co. and protected by Indian and international copyright laws. Unauthorized use of any content from the website without prior written permission is strictly prohibited.

Privacy

Our privacy policy, which sets out how we will use your information, can be found at [Privacy Policy URL]. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Products and Pricing

  • All products listed on the website are subject to availability.
  • We strive to ensure that the product descriptions and prices are accurate. However, we do not guarantee that the descriptions, pricing, or other content on the website are error-free.
  • Prices for our products are subject to change without notice.

Orders and Payment

  • All orders are subject to acceptance and availability.
  • Craftsmen & Co. reserves the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in the description or price of the product, or errors in your order.
  • Payment must be made via the payment methods available on the website. All payments are securely processed.

Shipping and Delivery

  • We aim to dispatch all orders within 2-3 business days.
  • Delivery times may vary based on your location and the shipping method chosen.
  • Craftsmen & Co. is not responsible for any delays caused by courier or postal services.

Returns and Refunds

  • If you are not satisfied with your purchase, you may return the product within 7 days of delivery for a full refund or exchange, provided the product is in its original condition and packaging.
  • To initiate a return, please contact our customer service at craftsmen.and.co@gmail.com.
  • Refunds will be processed within 7-10 business days after receiving the returned product.

Limitation of Liability

Craftsmen & Co. shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the website or the products purchased from the website.

Indemnification

You agree to indemnify and hold Craftsmen & Co. harmless from any claims, damages, expenses, and costs, including attorneys’ fees, arising from your use of the website or your breach of these terms and conditions.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Mumbai, Maharashtra.

Changes to Terms & Conditions

Craftsmen & Co. reserves the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms and conditions.

Contact Information

If you have any questions about these terms and conditions, please contact us at:

  • Email: craftsmen.and.co@gmail.com
  • Phone: 7045482547
  • Address: B/403/4 Shreenath Tower, Shankar Lane, Kandivli West, Mumbai, Maharashtra, India

Thank you for shopping with Craftsmen & Co.!